Last updated: March 24, 2023


At GRAPEVINE.GLOBAL (“Grapevine”, “we”, “us”, or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines our policies and practices regarding the collection, use, and disclosure of your personal information when you visit or use our website, GRAPEVINE.GLOBAL (the “Website”), or any other services provided by Grapevine (collectively, the “Services”).


By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our Services.


  1. Information We Collect
    • We collect various types of information to provide and improve our Services to you:
    • Personal Information: When you interact with our Services, we may collect personal information that you voluntarily provide, such as your name, email address, and other contact information.
    • Usage Information: We collect information about your usage of our Services, including your IP address, browser type, pages visited, and the duration of your visit.
    • Cookies and Similar Technologies: We use cookies and other tracking technologies to collect information about your usage of our Services, your preferences, and your interactions with our content and advertisements.


  1. How We Use Your Information
    • We use the information we collect for various purposes:
    • To Provide and Maintain our Services: We use your personal information to create and maintain your account, provide customer support, and improve our Services.
    • To Communicate with You: We may use your contact information to send you important notifications, updates, promotions, and marketing materials.
    • To Analyze and Improve our Services: We use aggregated, non-personally identifiable information to analyze trends, administer our Services, and improve the overall user experience.
    • To Protect our Services: We may use your information to detect, prevent, and respond to potential security threats or fraudulent activities.


  1. Sharing Your Information
    • We do not sell, rent, or share your personal information with third parties, except in the following cases:
    • Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as hosting, analytics, and customer support services.
    • Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or the safety of our users or others.
    • Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the new owner or relevant parties.


  1. Your Rights and Choices
    • Access and Update Your Information: You can access, update, or delete your personal information by logging into your account or contacting us at [email protected]
    • Opt-out of Marketing Communications: You can unsubscribe from marketing emails by following the instructions provided in the email or by contacting us at [email protected]
    • Cookie Preferences: You can manage your cookie preferences through your browser settings or by visiting our Cookie Policy page.


  1. Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission or storage is completely secure. We cannot guarantee the absolute security of your information.


  1. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites or services. We encourage you to review the privacy policies of any third-party websites or services you visit.


  1. Children’s Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to remove that information from our systems and delete the child’s account.


  1. International Data Transfers

Grapevine is based in the South Africa, and the information we collect may be stored and processed in the South Africa or any other country in which we or our service providers maintain facilities. By using our Services, you acknowledge that your information may be transferred to countries outside your country of residence, which may have different data protection laws than your country.


  1. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


  1. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at:


Grapevine Global Email:


We will respond to your inquiry as soon as possible and make every effort to address your concerns promptly.